Free shipping on all UPS Ground orders to the 48 contiguous US.
We are open 10-5 weekdays, or leave a message with our 24 hour, 7 day a week LIVE OPERATOR SERVICE.
For shipments to Alaska, Hawaii and Puerto Rico please contact us for shipping rates.
We do not accept international orders.
Full insurance is included on all shipments at no charge to you.
CUSTOMER SATISFACTION IS OUR GOAL
10 DAY return policy for REFUND and 30 Day Exchange Policy
RETURN & EXCHANGE POLICY
Please be sure of your choice. This product is fragile. We package the product using the best choice of packaging materials and methods so as to eliminate almost any possibility of damage in transit. If you elect to return your purchase to us, it is your responsibility to package the product so it does not sustain damage in shipping.
The customer is responsible for all charges for any returns. The customer is responsible for any damages, which may occur to a return item.
A 25% restocking charge will be deducted from any return or exchange item. A 50% restocking charge will be deducted from any return which we receive in UNSALEABLE or DAMAGED CONDITION. This includes but is not limited to: cut wire, cut chain, non-factory original packaging. We reserve the right to refuse to honor any return which is sent back to us in such condition as we will be unable to resell it as a new item.
We will only accept returns or exchange which the customer has shipped via United Parcel Service insured.
Please respect the product by carefully packaging your return. If you require any additional packaging material we will ship it to you at no charge. It is the customer’s responsibility to use the original box and packing material for any return. Charges may be assessed for unauthorized packaging. Please insure your return with your shipper for full value.
Our policy is that a return item is to be insured by the customer when the package is destined for return to us. The insurance benefit is to be in the customer's favor. Any damage claims for return items are to be filed by the customer, with the insurance benefit to be the customer's.
Our goal is to sell quality Tiffany at reasonable prices and give excellent service. If we make a mistake we will try our best to correct it. We are available toll free 10AM to 5PM EST Monday thru Saturday.
Thank you for shopping at The Tiffany Source .com
Harvey
ATTENTION: To California customers and all customers concerned about Lead in Tiffany products. Warning: The solder on this lighting product contains lead, a chemical known to the state of California to cause cancer, birth defects and other reproductive harm. Wash your hands after handling.
The History of Tiffany Lighting & TheTiffanySource.com
In 1893 Louis Tiffany opened his glass factory in Queens, N. Y. Twenty years later, our founder arrived at Ellis Island, N. Y., from Europe,
ready to discover the "American Dream."
Both men made their mark on this country. Louis Tiffany, by manufacturing an enduring art form for lamps and lighting fixtures and our founder by making these works of art available to the public through select lighting showrooms.
TheTiffanySource.com is under the direction of third and fourth generation Tiffany glass lovers. We at The Tiffany Source carry on the tradition in the spirit of the founders of Tiffany Studios and The Tiffany Source. Contact Harvey with your requests or questions.
TheTiffanySource.com product is as fine of a work of stained glass as one could buy. All TiffanySource.com lighting products are warranteed by
the factory. We also offer a lifetime repair and 30 day exchange policy.
100% SATISFACTION GUARANTEED
Thank you for choosing TheTiffanySource.com!
Warehouse: Star Tiffany Storage Center
1990 Jericho Turnpike
New Hyde Park, NY 11040
Mailing address: Star Tiffany Studios
PO Box 2280
New Hyde Park, NY 11040
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